Forward Deployed Engineer - Enterprise AI Agents

This is a unique opportunity to join one of the most exciting AI companies globally as it expands its enterprise AI agent platform across APAC.

The company is backed by hundreds of millions in funding, has reached a multi-billion-dollar valuation, and is already working with major global enterprise customers. Its platform helps large organisations deploy AI agents into real operational environments - automating customer conversations, integrating with complex systems, improving service quality, and turning AI from experimentation into measurable business impact.

This is not a standard software engineering role. It is not a traditional solutions role either. You will sit at the intersection of engineering, applied AI, customer deployment, product, and enterprise architecture.

You will work directly with customers to understand real business problems, design technical solutions, build integrations, configure and optimise AI agents, and help move deployments into production.

What you’ll do

• Build, deploy, and optimise AI agents for enterprise customers.
• Integrate AI agents with customer systems including APIs, CRMs, databases, workflow tools, and internal platforms.
• Translate customer problems into technical architecture, implementation plans, and production-ready solutions.
• Work across prompt optimisation, agent behaviour, system integrations, testing, monitoring, and performance improvement.
• Partner closely with Product, Engineering, Sales, and Customer Success to deliver measurable outcomes.
• Feed customer learnings back into the product roadmap.

What we’re looking for

• 3-10+ years in software engineering, applied AI, ML engineering, systems integration, customer engineering, or forward deployed engineering.
• Strong coding ability, ideally in Python and/or Go.
• Experience with APIs, cloud platforms, data flows, integrations, CI/CD, and production systems.
• Interest or experience in LLMs, AI agents, RAG, prompt engineering, evaluation, or automation.
• Strong communication skills and comfort working directly with customers.
• High ownership, strong judgement, and the ability to solve ambiguous problems quickly.

Why this role

You will be joining at the point where enterprise AI is moving from pilots into real-world production. Your work will directly influence customer outcomes, product direction, and how AI agents are deployed at scale.